Why is an entire column of LED Modules not on even though my DVLED Display is powered on?

DVLED Display with an entire column of unlit LED Modules.  Answer: There may be poor connection or loose wiring with the connectors from the System Control Box to the LED Module adapter board. Solution The column's most bottom LED Module will need to be removed with the Vacuum Suction Tool in order to access the connectors. ...

What is a "Customer Maintenance Notice" for dvLED displays?

Answer: The Customer Maintenance Notice is a document that should be explained to the customer on-site, immediately after dvLED installation (during or after software setup). The document contains crucial information regarding proper usage and maintenance critical to effectively extending the life cycle of the product.   Note: Full documen...

What are the power source requirement for DVLED?

Power Receptacle Type L5-30P, EU, UK, AU, CN  (may vary depending on region. double check power supply compatibility) Power Input Voltage Range 100-240 V ~ 50/60Hz Input Current 30A max @110V; 15A max@220V Leakage Current <0.25mA@240VAC Power Outlet quantity 1 (for 108", 135", 163"), 2 (for 216") *Recommended use on a singl...

What is the Cabinet installation order of the DVLED Floor Stand configuration?

The Cabinet installation order varies from the Wall-mount configuration. Please follow the steps in the respective order for the Floor Stand configuration: Cabinet B moved to the left side of the floor stand bracket Ensured rear-cabinet mounting bracket is securely placed onto the top cross beam of the floor stand Ensured notches under the ...

What is the Bracket installation order of the DVLED Floor Stand configuration?

The Bracket installation order varies from the Wall-mount configuration. Please follow the steps in the respective order for the Floor Stand configuration: Bottom cross beam installed to the left and right supports. Top cross beam installed to the left and right supports. Original mounting bracket removed from the top and reattached to the ...

Do I have to wear the anti-static gloves when installing LED modules for the DVLED Display?

Answer: Yes. Anti-static gloves prevent electrical discharge from the hands, preventing potential shorting of the LED module.

How do I install a DVLED display with a Floor Stand configuration?

Please refer to this link before beginning any Direct View LED Display installs. Solution Step 1: Install the Floor Stand Step 2: Install the System Control Box onto the Floor Stand Step 3: Install the Cabinets onto the Floor Stand, connect the System Control Box to the Cabinets Step 4: Install the LED Modules onto the Cabin...

How do I install a DVLED display with a Wall-mount configuration?

Please refer to this link before beginning any Direct View LED Display installs. Solution Step 1: Install the Wall-mount brackets Step 2: Install the Cabinets onto the Floor Stand, connect the System Control Box to the Cabinets Step 3: Install the System Control Box onto the Floor Stand Step 4: Install the LED Modules onto t...

How do I properly package DVLED Display LED module(s) for shipping?

Before LED Modules are shipped out, they must be packaged in a specialty Module Box according to the following packaging steps specifically designed to hold LED modules. Please refer to the Proper LED Module Packaging SOP for full details. Solution Obtain the Module Box(s). Each module box should be able to hold 4 LED modules.  NOTE: ...

What's causing the LED Modules to raise on top of each other (not flat) on my DVLED Display?

After LED Module installation, if there are steps (not an even display surface), it could be a number of reasons: Debris in the magnetic mating surfaces (both on the LED Module and Cabinet) Locking Bolts were not engaged Locking Bolts were not aligned before engaging Affected tile(s) are not aligned and installed as evenly as possible. Thi...